When you use Connect Remote, the organisation operating the site and Public-i collect certain information about you.
This privacy policy tells you:
- About Connect Remote
- What personal information Connect Remote processes
- How this information is used
- How to contact us if you have any concerns
What is Connect Remote?
Public-i is the developer of Connect Remote, which is a video conferencing solution tailored for local authorities.
What personal information does Connect Remote process?
To provide the Connect Remote service, Public-i processes meeting related content, which may contain personal information. This is temporarily stored to enable user functionality in a Connect Remote video meeting. Examples include:
- If you use the chat function, chat content is stored during the meeting.
- If you livestream a meeting, the recording of the meeting is uploaded to our webcast hosting service (Public-i Connect).
- In addition, users of Connect Remote have to provide a name, and have the option of providing an email address, and link to a picture that will be displayed to participants in the meeting.
How is this information used?
Public-i uses this information to:
- Deliver and improve the Connect Remote service
- Identify and troubleshoot problems
- Investigate fraud or abuse
Public-i does not share your information with other organisations for marketing, market research or commercial purposes, or pass on your details to other websites. Public-i may pass on your personal information if we have a legal obligation to do so.
How to contact us
If you have any concerns about how your data is collected and processed, you can contact the Public-i Data Protection Officer at privacy@public-i.info.